What socket do Coffee Lake processors use?
O LGA2011
O LGA1151 version 2
O LGA1150
O LGA1151 version 1

What two different types of firmware may be used on motherboards?
O BIOS
O CEFI
O UEFI
O CMOS

A technician has determined that a laptop keyboard will need to be removed in order to replace the laptop's CPU cooling fan. Which of the following steps will most likely be required before the technician can remove the keyboard from the laptop? (Select TWO.)
O The keyboard backlight will need to be toggled off by using the appropriate Fn keys.
O The keyboard cable(s) will need to be disconnected from the ZIF socket(s).
O The keyboard cable will need to be disconnected from the mini-PCle slot.
O The keyboard bezel will need to be removed.

The technician will need to remove the display assembly and system board. A technician needs to service a laptop computer that is experiencing an intermittent problem with the display. Which of the following will be most effective at helping the technician complete the work in a timely and efficient manner? (Select TWO).
O Provide the customer with a laptop to use while the failing unit is being repaired.
O Document and label the location of the screws and cables before removing them.
O Compare the system board display connections with a properly functioning laptop.
O Organize and place all parts and screws and in one place.

Charge the laptop battery pack so it is ready to return to the customer with a full charge. Which statement is NOT true regarding motherboards?
O Has a CPU socket
O Has slots for DIMMs
O Has a heat sink on the PCle slots
O Also called a system board

Which statement is NOT a good practice when working inside a computer case?
O Don't touch the inside of a computer that is turned on.
O Don't touch a microchip with a magnetized screwdriver.
O Remove loose jewelry.
O Be sure to hold expansion cards by the edge connectors.

What is the very first step that should be taken when performing work with a computer?
O You should back up any important data.
O You should ground yourself.
O You should remove the power supply.
O You should power down the system and unplug it.