Which of the following is an important feature of the indirect denial method of responding to objections?In this method, the buyer's objection is used as a means of getting rid of the salesperson.Successful salespeople discuss only those objections that specifically address the needs of the prospect.Salespeople recognize the position of the customer who makes an objection and then continue by introducing substantial evidence.Salespeople admit that every objection made by the buyer is valid and then proceed to show any compensating advantages of a product or a service.This method stimulates salespeople to base their sales presentations on an analysis of the customer.10.In the context of applicant information sources, which of the following statements is true of tests?They tend to corroborate erroneous "gut feelings" of interviewers.They validate the information provided by references.They cannot be used to determine the psychological aptitude of candidates.They do not predict the success of candidates any better than their past work record.They provide an insight into candidates that is not apparent from their resumes.11.be present at the time of the purchaseprovide the customer with periodic maintenance and repair on his or her purchaseAll of the answers are correct.provide the customer with various specialty advertising items that contain the selling firm's name, logo, and Web sitemake sure the customer has access to the selling firm's catalogs13.James, a salesperson at a digital appliances firm, struggles to keep up with his paperwork. He seldom gets time to complete it, and it gets piled up for the weekends. As a result, James works on all days of the week. He approaches a senior salesperson for tips on how to handle his paperwork better. Which of the following tips would most likely be suggested by the senior salesperson?Delegating all the paperwork to a subordinateCompleting the paperwork when waiting for a customerTaking a couple of days off every month to complete the paperworkAvoiding setting aside a block of nonselling time for paperworkDedicating prime selling time to complete the paperwork

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Which of the following is an important feature of the indirect denial method of responding to objections?In this method, the buyer's objection is used as a means of getting rid of the salesperson.Successful salespeople discuss only those objections that specifically address the needs of the prospect.Salespeople recognize the position of the customer who makes an objection and then continue by introducing substantial evidence.Salespeople admit that every objection made by the buyer is valid and then proceed to show any compensating advantages of a product or a service.This method stimulates salespeople to base their sales presentations on an analysis of the customer.10.In the context of applicant information sources, which of the following statements is true of tests?They tend to corroborate erroneous "gut feelings" of interviewers.They validate the information provided by references.They cannot be used to determine the psychological aptitude of candidates.They do not predict the success of candidates any better than their past work record.They provide an insight into candidates that is not apparent from their resumes.11.be present at the time of the purchaseprovide the customer with periodic maintenance and repair on his or her purchaseAll of the answers are correct.provide the customer with various specialty advertising items that contain the selling firm's name, logo, and Web sitemake sure the customer has access to the selling firm's catalogs13.James, a salesperson at a digital appliances firm, struggles to keep up with his paperwork. He seldom gets time to complete it, and it gets piled up for the weekends. As a result, James works on all days of the week. He approaches a senior salesperson for tips on how to handle his paperwork better. Which of the following tips would most likely be suggested by the senior salesperson?Delegating all the paperwork to a subordinateCompleting the paperwork when waiting for a customerTaking a couple of days off every month to complete the paperworkAvoiding setting aside a block of nonselling time for paperworkDedicating prime selling time to complete the paperwork

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KrishnaMitraid KrishnaMitraid · Answer 1

An important feature of the indirect denial method of responding to objections is salespeople recognize the position of the customer who makes an objection and then continue by introducing substantial evidence.

What is consumer complaint?

Customer complaints are "an statement of discontent on behalf of a customer to a responsible party." It can also be viewed favorably as a report from a customer who provides proof of an issue with a good or service. Consumer complaints are typically informal complaints made to a business or public service provider directly. Most of the time, problems with products and services are resolved by the consumers, but it may occasionally take some persistence.

A complaint that is made to a party or entity that has the power to act and implement a certain remedy is known as an instrumental complaint. A complaint that is voiced purely for emotional expression and has no realistic likelihood of changing anything is considered emotive. Online complaints tend to be more vocal.

Hence, option (c) is the relevant answer choice.

To know more about, consumer complaint, visit :

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