Sagot :
Selection tests must evaluate skills that are related to the job being performed, otherwise the procedure will be invalidated when challenged in court, and any results will be reversed.
A protocol is a document which educates employees on how to carry out one or more operations in a business procedure. It explains the sequence of actions and specifies what has to be done at each step, frequently specifying when and by whom the procedure should be carried out. Organizations often document processes in their published Policies and Procedures guide or Standard Operating Procedures guide. For example, all airlines supply their pilots with an S.O.P, which contains all pertinent flight information. While procedures normally specify high-level phases, a Work Instruction would include greater detail, such as the instruments to employ and how precisely to utilize the items to carry out the procedure.
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