When someone contacts you by phone or email and requests personal information that they can use to steal your identity, this is known as identity theft. This is further explained below.
Generally, To commit the crime of identity theft, also known as identity fraud, an impostor must first collect significant pieces of personally identifiable information (PII), such as a person's Social Security number or driver's license number, in order to assume the identity of another person.
In conclusion, It is referred to as identity theft when a person approaches you by phone or email in order to obtain personal information that they may use to steal your identity and utilize it for their own benefit.
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