Jorge, the marketing manager for an automobile manufacturer, observes frequent conflicts between two of his subordinates, Taylor and Liu. He asks the human resource department to help, and the department's training manager investigates. She tells Jorge that the two subordinates lack interpersonal communication skills but would be likely to improve with proper training. This scenario suggests that the training manager has conducted a(n) __________analysis.
a. institutional analysis.
b. market analysis.
c. person analysis.
d. organization analysis.
e. instructional analysis.


Sagot :

The training manager performed a person analysis by identifying through an investigation that the two subordinates do not have interpersonal communication skills, but that they can improve upon receiving adequate training.

Interpersonal communication

It is an essential skill in the workplace, as it is through communication that information is passed on for an effective organizational flow.

Therefore, communication is responsible for the formation and maintenance of a positive organizational culture, where there is cooperation, development and innovation.

The correct answer is:

C. Person analysis

Find out more information about interpersonal communication here:

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